CuttheShift
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SMS program

Texts from Cut the Shift LLC

SMS is parked in this beta. Cut the Shift LLC does not send product texts or accept SMS consent changes while parked. Profile opt-in, House SMS, and Twilio configuration are unavailable. Inbound texts do not change consent or trigger replies. In-app notify still works. For help or consent questions, use the contact form.

Business

Legal name
Cut the Shift LLC
Entity type
Ohio domestic limited liability company (not a sole proprietorship, not a corporation). Product name Cut the Shift is not a DBA.
Ohio Secretary of State
Entity 5643533 · filed 2026-07-09 · Active. Search businesssearch.ohiosos.gov for CUT THE SHIFT LLC.
Notice address
10130 Sleepy Ridge Dr, Loveland, OH 45140, US
Business email
hello@cuttheshift.io
Contact form
/contact
Messaging number
+18337195539

Archived opt-in flow (not available)

The flow and consent language below are retained for reference only, not current enrollment instructions.

  1. A restaurant invites a worker. The worker creates or signs in to an account.
  2. The worker opens Profile and enters a mobile number in E.164 form (example +15135551234).
  3. They check an unchecked box with the language below. Checking the box is optional. Using the app does not imply SMS consent.
  4. They tap Save. We store consent as smsOptInAt.
  5. The restaurant must also turn House SMS on and connect Twilio. No text goes out without both house enablement and the worker's own opt-in.
I agree to receive SMS text messages from Cut the Shift LLC about my restaurant schedule (week published / coverage needs). Message frequency varies. Msg & Data rates may apply. Reply STOP to opt out, HELP for help. Requires a mobile number in international form (E.164). House SMS must also be on. This consent is separate from the Terms and Privacy Policy.

Historical screenshot; not the current Profile UI: https://cuttheshift.io/sms-tfv-opt-in-profile.png.

Historical Cut the Shift Profile screenshot; SMS opt-in is unavailable in this beta

Archived message types (not sending)

  • Week published / schedule updated
  • Coverage need (open shift or call-out) so opted-in staff can claim

Frequency varies with the restaurant's week (typically a few texts per week, more if the house posts coverage). Not for advertising, not for 2FA, not for inbound first-YES shift swap.

Sample messages

  • Cut the Shift — Schedule published: A new schedule has been published. Check your shifts! Reply STOP to opt out.
  • Cut the Shift — Coverage needed: Server on Fri 5:00–11:00 is open. Claim if you can cover. Reply STOP to opt out.

Archived keyword behavior (not active)

These replies and consent changes are disabled while parked. Use the contact form for help.

  • STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) clears consent. Reply: You are unsubscribed from Cut the Shift texts. Reply START to opt in again. Help: https://cuttheshift.io/sms
  • HELP or INFO. Reply: Cut the Shift LLC: schedule and coverage texts. Msg frequency varies. Msg & Data rates may apply. Reply STOP to opt out. Help: https://cuttheshift.io/sms or hello@cuttheshift.io
  • Uncheck the Profile box and Save. Same as STOP.
  • START after a STOP re-opts in only if that same mobile number is still on the account. Primary consent is still the Profile checkbox.

Privacy

Phone numbers and SMS consent are handled under the Privacy Policy (Cut the Shift LLC). Twilio is listed as not active while SMS is parked on sub-processors.